More Safety, Fewer Risks: How Jungheinrich Reduces Accidents With VR Training

Challenges

Limitations Of traditional Training Methods

Customer service technicians face the daily challenge of not only providing technical solutions, but also recognizing and dealing with safety-critical situations in warehouses. In addition, identifying potential sources of error that can be rectified with Jungheinrich products.

Traditional training methods, such as classroom training, have their limitations as they do not allow for realistic, risk-free exercises. Awareness training, especially at unfamiliar workplaces, is often difficult to carry out and difficult to convey effectively in purely theoretical terms. Additionally, there was a need to develop a flexible and internationally applicable training system that would support Jungheinrich's global locations.

Results

High acceptance rate among participants.

Significant reduction in training costs.

The 3spin learning platform makes it easy to adapt and expand the modules for different locations.

VR training leads to a significant increase in the safety awareness and advisory skills of customer service technicians.

Now an integral part of the basic training of customer service technicians at Jungheinrich, the VR program will be continuously developed to meet future needs. This innovative project impressively demonstrates how immersive technologies strengthen the safety culture while enabling efficient and sustainable training.