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Boost Your Customer Satisfaction By 71%

With Game-based Immersive AI

We offer field-tested virtual customer interactions for more efficient and customer-oriented customer service.

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Keep Customers Happy

With 3spin Learning, your employees improve their soft skills by talking to AI avatars either on the PC or even in VR glasses.

In countless hands-on learning units, they will practice understanding customer needs, dealing with complaints, and mastering stressful situations with confidence. Soft skills training verifiably makes companies more successful:

A study by the renowned provider “DDI” shows average customer satisfaction rates increased by 71%.

Soft Skill Training For Successful Customer Service

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Higher customer satisfaction¹

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Better knowledge transfer²

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Better decision-making²

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Better work results²

Our Game-based Soft Skill Courses With AI

AI-powered training courses tailored specifically for customer service teams.
Boost your team's performance significantly.

Communication

VR Soft Skill Communication

VR Course: Communication Training

Employees are trained in basic communication techniques to avoid misunderstandings and optimize teamwork promoting a productive and supportive working environment.

3 units + 1 exam (approx. 80 min. study time)

Understanding Customer Needs

VR Soft Skill Customer Needs

VR Course: Understanding Customer Needs

Your teams learn to grasp customers' needs and respond to them in a targeted manner. This improves customer communication, promotes loyalty and supports long-term business relationships.

3 units + 1 exam (approx. 80 min. study time)

Dealing With Complaints

VR Soft Skill Dealing with Complaints

VR Course: Dealing With Complaints

Your employees learn how to respond confidently to customer complaints and find effective solutions quickly leading to greater customer satisfaction and strengthens customer loyalty in the long term.

3 units + 1 exam (approx. 80 min. study time)

Coping With Stressful Situations

VR Soft Skill Stressful situation

VR Course: Coping With Stressful Situations

Employees are taught how to remain calm in stressful situations and develop efficient solutions increasing the quality of service and contributing to a better customer experience.

3 units + 1 exam (approx. 80 min. study time)

Conflict Resolution

VR Soft Skill Handling Conflicts

VR Courses: Conflict Resolution

Your teams will learn to resolve conflicts effectively contributing to a positive working atmosphere and strengthening cooperation within the company. This increases productivity and employee satisfaction.

3 units + 1 exam (approx. 80 min. study time)

Easily Customize Courses Yourself

Easily customizable immersive soft skills courses

Easily Customizable Immersive Soft Skill Courses

All training courses can be customized to your individual needs with our included No Code Editor. Just with a few clicks and without programming.

Extensive Course Library

VR Library

Access To Even More VR Soft Skill Courses

Benefit from our extensive course library with lots of free content delivered directly with our platform. Discover the full range for your training courses now.

Your Customized Use Case

VR training platform for your own use cases

Customized Training Units

We offer customized training units that are individually tailored to the needs of your customer service employees. 

VR Soft Skill Communication

VR Course: Communication Training

Employees are trained in basic communication techniques to avoid misunderstandings and optimize teamwork promoting a productive and supportive working environment.

3 units + 1 exam (approx. 80 min. study time)

VR Soft Skill Customer Needs

VR Course: Understanding Customer Needs

Your teams learn to grasp customers' needs and respond to them in a targeted manner. This improves customer communication, promotes loyalty and supports long-term business relationships.

3 units + 1 exam (approx. 80 min. study time)

VR Soft Skill Dealing with Complaints

VR Course: Dealing With Complaints

Your employees learn how to respond confidently to customer complaints and find effective solutions quickly leading to greater customer satisfaction and strengthens customer loyalty in the long term.

3 units + 1 exam (approx. 80 min. study time)

VR Soft Skill Stressful situation

VR Course: Coping With Stressful Situations

Employees are taught how to remain calm in stressful situations and develop efficient solutions increasing the quality of service and contributing to a better customer experience.

3 units + 1 exam (approx. 80 min. study time)

VR Soft Skill Handling Conflicts

VR Courses: Conflict Resolution

Your teams will learn to resolve conflicts effectively contributing to a positive working atmosphere and strengthening cooperation within the company. This increases productivity and employee satisfaction.

3 units + 1 exam (approx. 80 min. study time)

Easily customizable immersive soft skills courses

Easily Customizable Immersive Soft Skill Courses

All training courses can be customized to your individual needs with our included No Code Editor. Just with a few clicks and without programming.

VR Library

Access To Even More VR Soft Skill Courses

Benefit from our extensive course library with lots of free content delivered directly with our platform. Discover the full range for your training courses now.

VR training platform for your own use cases

Customized Training Units

We offer customized training units that are individually tailored to the needs of your customer service employees. 

Try Immersive AI Training Now

Test our courses in your browser. You don't need VR glasses. Free of charge and without anyobligation

For Desktops, Tablets & Virtual Reality and Augmented Reality Glasses

All training courses can also be accessed in a web browser without installation.

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Successful Immersive Training With AI

Our immersive soft skills training with AI sets new standards

Trusted by companies looking for measurable progress and real change.

"3spin Learning's AI Soft Skill courses redefine learning. For the first time, they allow personally adaptive and continuous training, are super easy to use resulting in immediate and lasting learning success for employees."

Melanie Rudolph
Head Of Corporate Development / TÜV NORD Akademie
 
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3spin Learning Supports You Every Step of the Way

Whether it's planning or successfully implementing your learning projects: 3spin Learning supports you every step of the way and ensures that complex learning is simple and effective.

Return-on-Invest Calculator

For Measurable Success

Calculate your return on investment and see for yourself.

Success Without Hassle

Rollout On Autopilot

No time for new topics? Sit back and relax.

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Boost Your Customer Satisfaction by 71%

Choose your preferred date and get a free consultation:

A personal and non-binding product demonstration

A specific assessment of your particular requirements

Hands-on insights into industry-specific case studies