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First-class Customer Support

Always Here For You

Our experienced support team will help you with any challenge - quickly, competently, and solution-orientated.

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Support That Keeps You Moving Forward

We offer comprehensive support to ensure that your VR and AR training courses run smoothly from initial setup to ongoing operation.

Platorm Onboarding

Onboarding includes an interactive live training session, thanks to which participants become ‘VR & AR Learning Expert' with official certification.

Enterprise Support

For more support, we provide assistance with technical integration, course creation and implementation, and the creation of assets such as 3D models, graphics and sounds.

IT Integration

We provide support for individual requirements such as single sign-on for existing Windows logins or sending success measurements from our learning courses back to your LMS.

Requested Features

We work agilely in our product development according to Scrum and react quickly and flexibly to urgent requirements and customised features.

VR / AR Training Customer Support

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Prepare your employees for the metaverse.

VR / AR Training Customer Support

Consulting & Workshops

Innovative technology often requires upskilling your organisation to the best use cases, 360-degrees, VR or AR and the right hardware. We advise on immersive learning scenarios.

Upskilling Talks

At renowned events such as L&D Pro, LEARNTEC and the VRARA Training Summit, we discuss the background and opportunities surrounding learning with VR & AR.

Hackathon Team Events

We enable your employees to create immersive content in the shortest possible time. At the same time, hackathons act as innovative and motivating team events.

Rent & Buy Hardware

Try out 3spin Learning and VR headsets on a small scale: Take advantage of our hire service, which we offer together with our partners.

Support Exactly Where You Need It

Whether by e-mail, telephone, or chat: our team provides support via whatever channel works best for you./p>

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Phone Support

Call us directly and speak to our experts.

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Email Support

Send us your request and we will get back to you within 24 hours.

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Support Documentation

Search our knowledge base for quick solutions.

Swift Solutions In Our Knowledge Database

Our comprehensive knowledge base provides step-by-step instructions, frequently asked questions, and suggested solutions to common problems.

Knowledge Database

Webinars On Immersive Learning With AI

We demonstrate how your organization can benefit from VR & AR and integrate these methods into your global learning strategy.

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Do You Need Support? Contact Us Now!

Our support team is here to help you with all your challenges.

Give us a call or send us an email

Personal and non-binding product demonstration

Specific assessment of your particular requirements

Hands-on insights into industry-specific case studies