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Augmented Reality

Lufthansa Cargo “ Warehouse Build-Up” AR Training

This is how Lufthansa Cargo was able to reduce the average failure rate of its warehouse workers' exams by 80%.

Lufthansa Cargo AR Training

Success Story

How Lufthansa Cargo successfully reduced the failure rate of its warehouse workers' exams by 80% thanks to AR training

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About 

Lufthansa Cargo is one of the world's leading companies in the global transportation of air freight and focuses on the airport-to-airport business. The cargo airline serves around 300 destinations in more than 100 countries with its own fleet of cargo aircraft.
 
 

Challenges

No Physical Training

Prospective warehouse operators had to learn with paper and illustrations. Physical practice was hardly ever a possibility, as the warehouse and the required cargo were generally not accessible to trainees and no physical training could take place in the classroom.
 
On average, over 30% of those trained do not pass the aptitude test. Employees enter the world of work with little practical experience.
Lufthansa Cargo AR Training

Solution

Lufthansa Cargo AR Training

Lufthansa Cargo has been using Augmented Reality training courses since 2019 training learning groups of six people each receiving Microsoft HoloLens glasses.

Interactive Hologram

Thanks to this technology, an interactive hologram of a pallet and a vehicle is projected into the classroom.

Under the guidance of trainers, learners can jointly carry out virtual tie-down.

 
 
 

Results

80% increase in performance

Increased training success

Measuring learning success and enabling learning to be repeated at any time

AR enables hands-on training in the classroom for the first time. This has been an overwhelming success. As part of the “Educational Science” course at the Johannes Gutenberg University in Mainz, the pilot courses were scientifically monitored. 

80% Drop In Failure Rate

Failure rates were significantly reduced by 80% (from 36% to 7%). In future, around 500 participants will complete the AR training each year.

Lufthansa Cargo AR Training

"Thanks to 3spin Learning and AR training, we managed to significantly increase training success. The failure rate was reduced by 80%."

Brian Parzer
Training Product Manager, Lufthansa Cargo
 
Brian Parzer Lufthansa Cargo
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